At iDrain, we recently encountered a challenging drainage issue at a property in Fulham. The homeowner had been plagued by a persistent foul smell emanating from the drain on the lower ground floor. Despite previous attempts by various companies and plumbers to address the problem, the unpleasant odor persisted, leaving the homeowner frustrated and desperate for a solution. Determined to resolve the issue once and for all, the homeowner reached out to iDrain for assistance.

Upon receiving the call, we promptly dispatched one of our specialist drainage engineers to assess the situation. Our team member quickly identified the root cause of the problem, which had eluded previous attempts at resolution. The homeowner provided crucial information indicating that the foul smell intensified during the evening when residents in the properties above were cooking.

Upon investigation, it was discovered that the properties above were improperly utilising the rainwater hopper and rainwater downpipe as their food waste pipe. This unauthorised usage was strictly forbidden, as per Thames Water regulations, which prohibit the mixing of foul waste and rainwater in a shared drainage system. Such practices can lead to blockages, foul odours, and potential drainage issues.

Armed with this information, our specialist drainage engineer devised a comprehensive solution to address the problem effectively. We promptly communicated our findings and proposed drainage works to both the freeholder and property owners, ensuring transparency and clarity every step of the way. Our goal was not only fixing drains in Fulham but also to prevent future issues and ensure the proper functioning of the drainage system for years to come.

When it comes to fixing drains in Fulham, iDrain understand the importance of prompt and efficient solutions, especially when foul odours and drainage issues disrupt daily life. With our expertise and dedication to customer satisfaction, we strive to deliver lasting solutions that exceed expectations. If you’re experiencing drainage problems or foul smells in your property, don’t hesitate to contact iDrain for reliable and effective drainage services in Fulham and beyond.